FAQ's - Frequently Asked Questions
What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move? This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move? This refers to a move of more than 100 miles within the same state.
Should I take an inventory of my items before moving? Yes, we recommend that you complete a detailed inventory of all the items within your home before the actual move. If possible, take digital photos or a video of the contents in each room. Make sure to store the photos or video safely during your move, because they can be very helpful if you need to file an insurance claim.
Should my movers pack my breakables? We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company.
What should I do if I haven’t finished packing by my moving day? If you realized you won’t be finished packing by your move date, make sure to inform your moving company as soon as possible. You may be able to hire professional packers to help you finish the job or move on a different date. Your movers may be able to pack up a small amount of items, but you will end up paying more for the move.
What is a local move? This usually refers to moves that are less than 100 miles and within the same state.
Should I purchase valuation insurance? Check with your homeowner’s insurance policy to see exactly what is covered. Depending on your particular policy, you may want to consider purchasing valuation insurance in case of damage during your move.
What items should I move myself if I have time before the move? We recommend that you focus on packing and moving any highly breakable objects such as pictures and collectibles as well as very sentimental items.
Why do movers place shipments from more than one household on a trailer during long distance moves? This is much more efficient and allows the moving company to lower their costs. Direct shipments are usually available, but they will cost you more.
What is long carry? You may be charged an additional fee if the moving van can’t come within a certain distance from the entrance of your destination. This is generally 75 feet, but you need to check with your particular moving company. ?
What are bulky articles? These refer to heavy items such as cars, snowmobiles, trailers or cars. Extra charges are usually applied because these items take up more space in the moving trucks/vans and require additional labour to load and unload.
What is basic coverage for released rate liability? This type of valuation means that your moving company will pay $0.60/pound multiplied by the weight of the item if it is lost or damaged during the move.
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